Everyday use

Brand Mention Alerts: Email, Push & Slack Setup

Get brand mention alerts the moment they are found: set up email, push and Slack notifications.

1:23 video

In this 1:23 tutorial you will learn how to complete your profile and switch on email, push and Slack alerts.

What you will learn

  • Complete your profile in a minute
  • Switch on email, push and Slack alerts
  • The one thing iPhone users always forget

Chapters

  1. Hear about it the moment it is found (opens in a new tab)
  2. Complete your profile (opens in a new tab)
  3. Email alerts (opens in a new tab)
  4. Push notifications (opens in a new tab)
  5. Slack alerts (opens in a new tab)
  6. The iPhone catch (opens in a new tab)
  7. Recap (opens in a new tab)

Good to know

Do iPhone users need to do anything special?

Yes. On iPhone, push notifications need BrandsLens added to the Home Screen first. The video shows the steps.

How do I get alerted about serious mentions?

Switch on email, push or Slack alerts, and BrandsLens tells you when a serious mention is found.

Transcript

Read the full transcript

You should hear about a serious mention the moment it is found, not the next morning. Three switches make that happen. Stay to the end for the one thing iPhone users always forget.

Open Profile to add your job title and phone. Select Upload photo, and choose a JPG or PNG under about five hundred kilobytes. Then select Save Profile.

Under Notifications, Email alerts is the reliable option. It works on every device, with no setup. Push notifications show an alert on your device.

Select Enable for this device, and allow the browser prompt. To send alerts to Slack, open Settings and find Slack Alerts. Paste your webhook address, and select Save.

Now the whole team hears it too. And now, the thing iPhone users forget. On iPhone, add BrandsLens to your home screen first, or push will not work.

Email for reliability. Push for speed. Slack for the team.

Next, the Media Room. com to get started.

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