An early warning system for your reputation, and a plan for when it rings.
A crisis rarely starts big. It starts as one post, one article or one angry customer. BrandsLens spots it early and gives your communications team a clear, logged process from the first alert to the final statement.
Crisis monitoring that never sleeps
Continuous scanning across news, forums, YouTube, X and Telegram, with severity scoring that separates a real threat from everyday noise, and alerts by email, push or Slack the moment something serious appears.
A crisis escalation workflow, not a group chat
Every HIGH or MEDIUM mention opens a case in the Media Room. Cases move through clear stages, with a four-hour clock for HIGH and 24 hours for MEDIUM, and named escalation contacts for each threat category.
- Defined stages from detected to resolved
- Response clocks for every serious case
- Tamper-evident audit trail of every action
Crisis communication, drafted and approved faster
Draft a holding statement with AI from the case details, send it for approval, and record what went out and when. Try it free for 14 days with your work email: one workspace, up to five keywords, Professional features, no card needed.
Questions people ask
What is crisis management software?
Crisis management software helps an organisation spot a developing issue early, decide who handles it and respond in a controlled, recorded way. BrandsLens combines media monitoring, escalation and statement approval in one place.
How fast will we know about a crisis?
BrandsLens scans continuously and sends an alert by email, push notification or Slack as soon as a high-severity mention is found.
Can we draft and approve crisis statements in BrandsLens?
Yes. Draft a statement with AI assistance from the case, route it for approval and keep a record of the final version and when it was sent.
See it running on your own brand.
Plans from $1,500 a year, payable in naira. New customers get 15% off their first year automatically.
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