Social listening that tells you what to do next.
Most social listening tools show you charts. BrandsLens shows you the few conversations that need a decision today, scored for risk, with the context to act and a workflow to follow through.
Social media monitoring and news monitoring together
Conversations on X, YouTube, forums and Telegram channels sit next to news coverage, so you see the full story in one feed and one set of numbers.
- Real-time social media monitoring
- Boolean-free keyword setup with automatic spelling variants
- Historical search for trend and campaign analysis
Sentiment analysis and severity, side by side
Every mention carries sentiment and a severity score, so a negative but harmless post is not treated like an impersonation scam. Analytics break down sentiment, platform and volume over time, and Ask BrandsLens, our AI assistant, answers questions about your data in plain language.
Competitor monitoring and Share of Voice
Track competitors alongside your own brand and see who leads the conversation, how sentiment compares and how your Share of Voice moves from one period to the next.
Social listening reports in one click
Export to Excel, branded PDF or editable PowerPoint, with an executive summary written from your real data. Try it free for 14 days with your work email: one workspace, up to five keywords, Professional features, no card needed.
Questions people ask
What is the difference between social listening and social media monitoring?
Social media monitoring collects and alerts you to mentions. Social listening goes further, analysing sentiment, themes and trends so you understand what the conversation means. BrandsLens does both and adds risk scoring.
Does BrandsLens include sentiment analysis?
Yes. Every mention is analysed for sentiment as well as severity, and the Analytics page shows how both change over time.
How much does social listening cost with BrandsLens?
Plans start at $1,500 a year, with monthly and daily billing also available, and 15% off your first year applied automatically. You can also try it free for 14 days.
See it running on your own brand.
Plans from $1,500 a year, payable in naira. New customers get 15% off their first year automatically.
Start your free trialSee plans