Media monitoring for banks and fintechs, where trust is the product.
Financial brands are prime targets for impersonation, and service complaints spread quickly. BrandsLens helps banks, fintechs and insurers catch scams early, respond fast and keep a record that satisfies compliance.
Scam and impersonation monitoring for financial brands
Fake customer care accounts, phishing look-alike domains and payment scams using your name are flagged as high severity and routed to your fraud contacts immediately.
- Fake account and scam detection
- Look-alike domain monitoring
- Fraud-specific escalation contacts
Social listening for customer complaints
Downtime, failed transfers and app issues show up on social media first. Sentiment and severity scoring help your support and comms teams respond before complaints turn into headlines.
An audit trail built for regulated industries
Every case, decision and statement is recorded in a tamper-evident audit trail, with named owners and response times, ready for internal review. Try it free for 14 days with your work email: one workspace, up to five keywords, Professional features, no card needed.
Questions people ask
Why do banks need media monitoring?
Banks and fintechs face impersonation scams, service complaints and regulatory scrutiny. Media monitoring helps them spot these early, protect customers and respond consistently.
Can BrandsLens detect fake customer care accounts?
Yes. Mentions that suggest impersonation or scams, such as fake support accounts or payment requests using your name, are scored high severity and alerted immediately.
Can we pay in naira?
Yes. Every plan can be paid in naira by card, bank transfer or USSD.
See it running on your own brand.
Plans from $1,500 a year, payable in naira. New customers get 15% off their first year automatically.
Start your free trialSee plans